Under Part 23 of the WANGR, a service provider for a non-scheme pipeline must publish certain information and documents about that pipeline, including service and access information, standing terms, financial and pricing information and a user access guide. This Guide is the User Access Guide required under the WANGR for the Mid West Pipelines. Each of these pipelines is a non-scheme pipeline. The purpose of this Guide is to assist Prospective Users to obtain services on the pipelines. Prospective Users are also referred to the Australian Energy Regulator’s (AER’s) Non-Scheme Pipeline Arbitration Guide and Framework flow chart at www.aer.gov.au/networks-pipelines/non-scheme-pipelines/arbitration-of access-disputes.